HappyFox Help Desk 2.01.25.1 - Google Play
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Publisher Description
Rated the #1 Help Desk Software 5 Years in a Row
Meet HappyFox Help Desk 2.0 – A fresh new take on the mobile help desk you love!
HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.
HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 5 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.
What you can do with HappyFox Helpdesk 2.0 App:
- Access your support tickets on mobile
- Quick access to the “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
- Track your weekly performance
Your HappyFox tickets are at your fingertips. Literally!
About HappyFox Help Desk 2.0
The company that develops HappyFox Help Desk 2.0 is Happyfox Inc. The latest version released by its developer is 1.25.1.
To install HappyFox Help Desk 2.0 on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-09-28 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the HappyFox Help Desk 2.0 as malware as malware if the download link to com.happyfox.helpdesk is broken.
How to install HappyFox Help Desk 2.0 on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the HappyFox Help Desk 2.0 is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by HappyFox Help Desk 2.0 will be shown. Click on Accept to continue the process.
- HappyFox Help Desk 2.0 will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 1.25.1
posted on 2026-09-28
- Fixed an issue where users were incorrectly prompted to fill in mandatory custom fields when closing a ticket.
- Fixed an issue where the current date could not be selected as the due date for a ticket as soon as the Change Due Date modal opens and done button is pressed.
version 1.25.0
posted on 2026-09-17
- Bug fixes and security improvements
version 1.24.1
posted on 2026-04-16
Bug fixes
version 1.24.0
posted on 2026-03-10
- Added Edge-to-Edge support.
- Tasks functionality is now feature-complete.
- Fixed slow cold app startup.
- Other bug fixes and improvements.
version 1.23.1
posted on 2025-09-30
- Resolved an issue on the Queues screen where pulling to refresh did not update the queues count.
- Fixed an issue where push notification redirection would not occur when the app was in a killed state.
- Other bug fixes and improvements.
version 1.23.0
posted on 2025-07-16
1. Agents can now see the list of tasks (for applicable accounts) assigned to them by selecting the Tasks bottom tab.
1. Tasks can be listed based on these filters - All, Pending, Completed, Due Today.
2. Tapping on a task will take user to the corresponding ticket details page.
3. Task can be marked completed / pending.
4. Assignee of a task can be changed.
2. Bug fixes and performance improvements.
version 1.22.0
posted on 2025-05-23
- [Feature] Closing a ticket (marking status as completed) with mandatory custom fields, changing category of a ticket with mandatory custom fields flow is now supported, in ticket details page.
- [Bug Fix] Fixed an issue where the queue count will not be visible for some queues in the Queues Screen.
- Other fixes and improvements.
Note: If you see glitches in images for buttons or ui elements, please uninstall the app and do a fresh install, the issue will go away.
version 1.21.0
posted on 2025-02-25
- Added dark mode support.
- Asset Manager is now part of Help Desk Mobile app; available as a new tab for applicable accounts.
Note: The existing Asset Manager app will be removed from the store in near future.
- Various bug fixes and improvements.
version 1.20.0
posted on 2024-12-06
Release Notes:
Bug fixes and improvements.
version 1.19.0
posted on 2024-08-13
[Feature] Assets can now be linked/unlinked to/from a ticket respectively.
[Feature] A preview of the typed ticket reply or private note can now be seen before sending it.
Bug fixes and security improvements.
Disclaimer
Official Google Play Link
We do not host HappyFox Help Desk 2.0 on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for HappyFox Help Desk 2.0 is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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